Terms and conditions

Can I cancel my order?
Bare Babe ships all orders within 1 business day from receiving the order. All cancellation requests received more than 30 minutes after purchase cannot be processed, and as such are ineligible for refund.  - All emails regarding cancellations must be titled ‘Cancel Order’ in the Subject field heading of the email. Please include your full name and order number in the body of the email. Cancellations not titled in this manner will not be refunded.

Can I change my address?
Change of address requests received more than 2 hours after ordering Bare Babe cannot be processed, and will not be included on the order. All emails regarding change of address must be titled ‘Change of Address’ in the Subject field heading of the email. Please include your full name, order number and corrected shipping address in the body of the email.

Can I add product or change shipping method? 
Once the order has been processed and submitted we cannot amend the type of postage or change / add products ordered. 

Postage
If your parcel is marked as ‘delivered’, by the local postal service, yet you do not physically have your parcel it is up to the customer, not Bare Babe to contact the local postal service to follow up the problem. If the local postal service and the customer do not resolve the discrepancy, Bare Babe is not liable to refund or resend your order.

English language
All orders placed need to be placed in english only. Please note, any orders not placed in the english language may not print addresses correctly and thus, will not arrive to your shipping address. The use of diacritic marks such as ñ will not be printed and thus Bare Babe will not be liable for refund / or replacement.

What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Email marketing: Only with your permission, we may send infrequent emails about our store, new products and other updates. We will never sell your information to any third person or business.

Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@barebabe.com.au